Privacy Policy

This privacy policy sets out how AT Travel Planners uses and protects any information that you give AT Travel Planners when you use this website.

AT Travel Planners is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AT Travel Planners may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01st April, 2015.

What so we collect?

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in qu

estion.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Disclaimer Policy

A. User expressly agrees that use of attp.in is at user's sole risk. Neither AT Travel Planners, affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that AT Travel Planners will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of AT Travel Planners, or as to the accuracy, reliability or content of any information, service, or merchandise provided through ATTP.in.

B. ATTP.in is provided on an "as is" basis without warranties of any kind, either express or including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.

C. This disclaimer of liability applies to any damages or injury caused by any failure of error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. ATTP.in does not warrant that defects would be corrected or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not ATTP.in) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. User specifically acknowledges that ATTP.in is not liable for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with user.

D. In no event will ATTP.in, or any person or entity involved in creating, producing or distributing ATTP.in or the ATTP.in software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to us ATTP.in. User hereby acknowledges that the provisions of this section shall apply to all content on ATTP.in.

E. In addition to the terms set forth above, neither ATTP.in, nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within ATTP.in, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. Neither ATTP.in nor its affiliates, information providers or content providers warrant or guarantee the timeliness, sequence, accuracy or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information.

1. The Booking

Your contract is with ATTP (P) Ltd. (INDIA). A contract exists between us when we have confirmed you on our tour of your choice and we have received your signed booking form and deposits. All he relevant section must be correctly and fully completed. We can only accept booking form signed as this confirms that you and other people on the tour accept our booking terms and condition and are entering into the contract.

2. Deposit

Upon completion of the signed booking form a deposit of 25% of the tour cost per person, be paid to the company.

3. Payment

All payments can be made to ATTP (P) Ltd, by cash, cheque, Demand Draft, Credit card or electronic money transfer. There will be a surcharge of 3% if you make the payment by credit card – which will be added to your invoice cost. For booking which are made within 10 working days of tour departure, the full amount will become immediately payable.

4. Balance

Once the completed booking Form and deposit has been received an invoice will be sent , along with a receipt for the already paid. The balance of the payment must be paid 28 days prior to the tour departure. Any booking made within 14 working days of the tour departure is considered to be late booking for which the full and final payment is required at the same time of booking.Failure to pay the balance within the specified period will result in the cancellation of the booking, and in payment of a cancellation fee as detailed below.

5. If you cancel your Holiday

If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received in the Tours & Holidays Department of AT Travel Planners. The person who signed the booking form must also sign the letter of cancellation. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:

Number of days before departure
Number of days before departure
More than 28 Days
27-14 Days
13-07 Days
06 Days or less
Deposit only
50% of the Tour Cost
75% of the Tour Cost
100% of the Tour Cost
6. If you change your booking

If, after your confirmation invoice has been issued, you wish to change your travel arrangement in any way, for your chosen departure date or accommodation, we will do utmost to make these changes, but it may not always be possible.

7. Liability

The company does not own or control hotels or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.

We do take all reasonable steps in ensuring that the organisation maintains standards and provide a service that is acceptable to the passengers. The information within this website has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.

8. Complaints

We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free holiday but occasionally plans go wrong. Should you have any complaint, please tell your Caper Travels Manger at the time who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and AT Travel Planners ( P ) Ltd. Shall be governed by Jurisdiction on India.

9. Passports & Visas

To travel to India from overseas countries except for the citizen of Nepal & Bhutan, one needs a 06 months valid passport and a valid Visa. And processing of Passport and Visa are not included in the tour cost.

10. Health

Any person who has a contagious disease is forbidden to travel, any person found during the tour with such a disease will be asked to leave the tour and will have to make their own arrangements to return home.

11. Early Check-in / Late Check –out

Please note that standard check-in / Checkout time in good hotels are 1200 Hrs. (IST). Therefore cost of Early check-in or Late check-out is not included in the tour cost. We can always make a request for early check-in or Late checkout if required but we do not guarantee that, that entirely depend upon the policy of the hotel, time of the year and availability of the room.

12. Extra Uses of our Vehicle

Please note that cost of the vehicle (car / coaches with the driver) is not included in the tour cost like : - Usage of vehicle like after transfer or after sightseeing untill or unless it is mentioned in the itinerary.

13. Rights to amend the itinerary if required

Tour once commenced will strictly go as per the itinerary finalised. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and well being of our esteemed passengers.

14. Surcharge

The Price of your travel arrangement are subject to surcharges in case of sudden hike in fuel prices, schedule airfare and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, amount exceeding over 2% will be surcharged.

15. Our Liability

AT Travel Planners accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our agents, which include our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.

The Company shall, in no circumstances whatsoever be liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused;

Any act, omission, default of any independent AT Travel Planners or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. AT Travel Planners (INDIA) are unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond your control.




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